Privacy Policy

Effective Date: January 30, 2026

This privacy notice discloses the privacy practices for KexWorks, Inc. (located at 1593 S. Highland Ave, Suite 294, Clearwater, FL 33756). It explains how we collect, use, protect, and handle your personally identifiable information (PII) online. PII includes data that can identify, contact, or locate an individual (e.g., name, email, phone number).

Please read this policy carefully. By using our website, you agree to these practices. If you do not agree, please do not use the site.

What Personal Data Do We Collect, and Why?

We collect information such as your name, company name, email address, phone number, and other details when you:

  • Fill out contact forms or inquiry forms.
  • Sign up for information, newsletters, or updates.
  • Respond to marketing communications.
  • Use site features for inquiries or services.

This data helps us respond to your requests, provide information, improve your experience, and (with your consent) send marketing or follow-up communications.

We use appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Comments

When visitors leave comments, we collect the comment form data, IP address, and browser user agent to detect spam.

An anonymized email hash may go to Gravatar (see their policy: https://automattic.com/privacy/). Approved comments show your profile picture publicly.

Media

Avoid uploading images with embedded location data (EXIF GPS). Publicly accessible uploads allow others to extract metadata.

Cookies

Cookies help recognize your browser and remember preferences (if you accept them). Uses include:

  • Saving comment details (name, email, website) for one year.
  • Login/session management (temporary or up to two weeks with “Remember Me”).
  • Site navigation and aggregate analytics for improvements.

Embedded Content

Embedded third-party content (videos, images) behaves like visiting those sites—they may collect data or use cookies.

Comment plugins do not store/access your info when viewing embedded comments.

Analytics

We use Google Analytics and similar tools for aggregated insights and remarketing. Site use implies consent to these.

Communications and Marketing (Email and SMS/Text)

We use email addresses and phone numbers collected via contact forms or other interactions to:

  • Respond to your inquiries.
  • Send follow-ups, confirmations, or service-related info.
  • With your consent: Send marketing communications, newsletters, promotions, updates, or offers via email or text message (SMS)/automated calls.

Consent:

  • By submitting a contact form and (where shown) checking a box like “I consent to receive marketing emails and/or SMS/text messages from KexWorks,” you provide express consent.
  • For marketing SMS/texts, this meets TCPA requirements for prior express written consent (clear disclosures provided at collection).
  • Message and data rates may apply. Frequency varies (e.g., occasional; no more than reasonable limits). Texts sent 8 a.m.–9 p.m. local time only.

Opt-Out:

  • Emails: Use the unsubscribe link in any commercial email (honored within 10 business days per CAN-SPAM).
  • Texts/SMS: Reply “STOP” to any message (or contact us). We honor promptly.
  • You can also contact us to manage preferences. Opting out won’t affect inquiry responses but stops marketing/follow-ups.

We minimize unnecessary data in messages and use compliant platforms.

What Do We Do With Your Data?

Comments/metadata retained indefinitely for spam/approval. Registered users’ data stored in profiles (editable by you; admins can view/edit).

Data used for service delivery, site improvement, and consented communications. We retain only as needed or required by law.

Do We Share Your Data?

We do not sell, trade, or transfer PII to outside parties except:

  • Trusted service providers (e.g., hosting, email/SMS platforms) under confidentiality agreements.
  • As required by law, to enforce policies, or protect rights/safety.

Third-party data received treated same as ours.

Where Do We Send Your Data?

Comments checked via automated spam services. We follow Fair Information Practice Principles and applicable laws.

Security

Data exchanged via SSL (https/lock icon), encrypted. We comply with HIPAA (health info where applicable) and PCI (payments). SMS/email tools use secure, compliant vendors.

California Consumer Privacy Act (CCPA/CPRA) Rights

If you are a California resident and we meet thresholds (e.g., handle data of 100,000+ CA consumers), you have rights under CCPA/CPRA (updated 2026 regs):

  • Categories Collected (past 12 months): Identifiers (name, email, phone), commercial info (inquiries), internet activity (cookies/analytics), sensitive info (if health-related, as PHI under HIPAA).
  • Purposes: Respond to requests, provide services, marketing (with consent), analytics.
  • Sharing: No “sale” of data; shared with service providers under contracts (not for their independent use).

Your Rights:

  • Know/access collected data.
  • Delete (with exceptions).
  • Correct inaccurate data.
  • Opt-out of sale/sharing (we do not sell).
  • Limit sensitive personal info use.
  • Non-discrimination for exercising rights.

How to Exercise: Email privacy@kexworks.com or use our form [link if available]. Verify identity; respond within 45 days (extendable). For opt-out confirmation or questions, contact us.

GDPR

We do not target EEA residents but provide equivalent protections for any EU data received.

Data Breaches

Affected users notified via email within seven business days (or sooner per law).

Changes to This Privacy Policy

We may update this policy. Changes posted here with new effective date. Review periodically. Continued use after changes implies acceptance.

Contact Information

Questions about this policy, practices, TCPA, CAN-SPAM, CCPA/CPRA, GDPR, or your data?
Contact:
KexWorks, Inc.
1593 S. Highland Ave, Suite 294,
Clearwater, FL 33756
Phone: 727-776-5961
Email: privacy@kexworks.com